Humana One Customer Care

Once you become a member the Humana customer support team ready to answer questions about benefits and claims. Claim payments are made in a timely and accurate manner. Humana One has an exceptional track record for timely and highly accurate claims payments.

• HumanaOne's® claim payment accuracy is 99.6 percent.
• 95 percent of all claims are processed within 30 days; almost all of those claims are processed within two weeks.